SRPM Blog

We have a great offer on at the moment, act quickly to take advantage of it…

Have you ever thought of having your own “Things to do” pads?  These are an ideal way of promoting your brand and can be used as an inexpensive give-away for your customers.

In an effort to keep costs down, we are currently putting together a batch run of 1/3rd A4 Notepads, so this is the ideal time to give them a try.  The standard specification is 100gsm bright white bond printed in full colour.  The overall size is 210×99mm with 50 sheets per pad.

Pricing:

100 Pads only £119.00 including delivery to 1 UK address

200 Pads only £199.00 including delivery to 1 UK address

Please provide artwork BEFORE 12th March 2010 for inclusion on this run of pads. If you would like our standard design, simply provide your logo and required details and we will do this FREE of charge. The above prices exclude VAT which will be added at the prevailing rate. 

If you have any questions on this offer, or would like to discuss any other print requirements you have, please do not hesitate to contact a member of our team on 0844 884 2260.

Steve Rushton

Season’s Greetings to all our customers and prospective customers.  2009 has been a strange and challenging year for many people, the news has generaly been miserable and there hasn’t been much to cheer about.

Whilst I am not niaive enough to think a short break and a new “date” will make all the difference, we at SRPM hope that the break gives everyone of our customers and suppliers the chance to relax, re-group and come back in January with a positive and happier outlook on the year ahead.

I would like to take this opportunity to thank our customers for their continued business… and our suppliers without whom we wouldn’t be able to back up our promises.

Happy Christmas and a Prosperous and healthy New Year.

Steve Rushton

In an attempt to keep people informed, you can now also follow us on Twitter @print_expert is what you need to search for.  We also have a Facebook page if you search under SR Print Management.

No escaping us now!

Steve Rushton

Digital printing has opened up a whole raft of products which are now within the reach of most companies to use as Christmas gifts for clients.

The easiest way to keep your company name in front of your clients all year is a calendar.  In the past these were expensive for small quantities… not any more!  Digital print means you can order as few of anything as you like…. so if you just want to send to you best 25 customers that is now possible (ask for details).

Other ideas to help your customers remember where you are include… desk pads, note pads, pens, mouse-mats - all of which we can supply.

Steve Rushton

Anyone who has spoken to me this week will know I haven’t been well.  The dreaded man-flu.  I’m not one to moan (as my wife will testify), so obviously I have just got on with my work without complaint

Actually, some of that is true… the “getting on with work” bit at least.  I really didn’t want to spread my germs around the office - so I have been working from home.  We use a wonderful piece of software that allows us to log-in from home, and use the work PC as if we were sitting there. 

Obviously anyone else who is silly enough to get ill can now take a leaf out of my book and work at home instead of watching daytime TV…. brilliant!

Steve Rushton, caring employer.

As you will hopefully have noticed by the new address details cards sent out, we have moved offices.  Longer standing customers said “moving again!”, and are shocked to find that it is 3 years since our last move.

Why?  Simply that the business is forever changing – and we have adapted to different circumstances again.  We had an option to break our lease at 3 years which we have exercised (that’s another story in itself).  We outgrew the storage area – which remains in Aldridge in a large warehouse in clean, heated conditions.  And have moved to plush new surroundings in Cannock.  The new offices are in a managed Regus Centre which means we have state of the art telecoms, reception facilities and meeting rooms. 

The main part of the move happened on Friday, our systems we only off for about an hour – so hopefully customers hardly noticed.  The main 0844 884 2260 telephone number remains the same, only those who used the local number have had a change.  Each of us now has a dedicated direct dial number too.  The fax number has also now changed to 0844 357 6680.

If anyone wishes to discuss the move, feel free to give me a call, but business should only be affected in a positive way.

Steve Rushton

Well, we have been in our current premises for almost 3 years and the time has come for us to move again. This time we are moving out of the area to Cannock (only about 7 miles), but into lovely new offices.  As well as being more suitable to an ever changing business, the move should help us even more with increased efficiency - the phone system itself will play a large part as we will all have direct-dials meaning easier accessibility for clients and suppliers to get to the person they want more quickly.

Moving is a stressful time (at home, or in business) and it never ceases to amaze me just how many people you have to tell.  Thankfully a postal re-direct will help sort those that I am bound to forget to inform.  We will obviously be informing all our customer and suppliers in due course.

Oh well, more of an update when we have moved, lists to write…

Steve Rushton

My family and I had a great trip to Orlando in Florida recently.  The weather was of course brilliant, Disney was exactly what you would expect it to be - fun and expensive.  The thing that suprised and delighted me the most was the fantastic customer service.

It was my first trip to the states and I had heard that customer service was good - but it still surprised me just how nice people are in shops and restaurants.  The fact that I was so surprised lead to me question why?  The only answer I can find is that customer service has become so poor generally in the UK and I was therefore not used to it.  I am not of course including everyone in this, but how often do you reach a cash till and the person doesn’t even say “please” or “thank you”.  Simple manners are the very least we should expect. 

In most of the restaurants we sampled, the service was above and beyond simple manners… we were given suggestions for each course, free top-ups on all soft drinks without asking.  We were asked about what we had done that day, where we were going tomorrow.  I know that many workers rely on tips to make up their wages and maybe this focusses the mind, but training must be one of the issues we need to address in our country.

Good customer service is hard to come by, it is something I try to instill at SR Print Management, and to this end we now have a customer service guarantee in place.  Please do ring me to ask about it - I have yet to find anyone else making the same offer! 

Steve Rushton

PS - 0844 884 2260 is the number to ask me about our customer service guarantee

I’m fortunate enough to be jetting off on my holidays tomorrow.  Well, thats if the whole family can get through customs without coughing and/or sneezing.  I see today that the authorities and some airlines are going to stop anyone with symptoms travelling.  In theory - this seems like a good idea, I don’t want to be on the plane with others who may have the virus. But, is it practical to do this?

There are between 150 and 300 people on each plane leaving the UK today - I am guessing that there will be people travelling who have the virus, and that’s just the UK.  Also, what if I sneeze and have just got some dust in my nose - or a touch of hay-fever?  Maybe I or someone else will have “normal” flu - I’m fairly confident that the airports wont have labs on site to check which flu someone has.

It seems now that anyone who has flu is automatically now assumed to have swine flu.  Therefore, the scary figures we are hearing may actually be nothing like the truth - everyone might just have “normal” flu.   

But which should I want? Normal flu aparently kills 250,000-500,000 people worldwide every year… swine flu seems like the better option right now!

Steve Rushton

Over the past couple of years I have re-kindled my love for live music.  My musical taste are wide an varied.  As a 41 year old I shouldn’t really still enjoy Radio 1 - but I do.  In the last year I have seen artists ranging from The Pigeon Detectives and the Wombats through to Scouting for Girls and Girls Aloud (it was for my daughteres birthday!) - so quite a different range of music.  All those were great, as was the Oasis gig I saw in Manchester a few weeks ago.  But the prize for the best value for money entertainment goes to Take That.

The bonus of being outnumber 50-1 by women was great until it came to visiting the toilets - which were all full of women (gents included).  Wembley stadium is a fantastic venue - as a Walsall fan - this is probably the only way I will get to see the stadium!  The tickets were similar in price to those of Oasis and Girls Aloud £40 approx, but what a show for your money.  Visually it was stunning, the circus theme meant loads of “extras” - not just dancers - but circus performers including trapeze and tight-rope walkers.

Whilst I have always quite liked their music - the whole performance live was musically and creatively brilliant.  I was a little disturbed that the programmes were £20 each… I guess insider knowledge to the costs involved in the print process make my cynical on that score.

I believe there is plenty of footage on www.youtube.com and for a while there is live footage on www.bbc.co.uk/radio1 if anyone wants to sample the magic.

Steve Rushton - out-ed Take That fan.